Monthly Intelligence Report for Canadian DMO Leaders

Tourism Industry ScanMay 2026

Ten industry sources synthesized into the trends, behaviour shifts, stats, and actions Canadian DMO leaders need this month. From Destination Canada's ten-year forecast to ChatGPT's two million requests on DMO sites in a week. Here's what changed since April.

What changed this month
  • US arrivals turned positive, the first YoY increase since January 2025, with US-resident trips up 7.3%.
  • Economic impact overtook visitation as the top DMO strategic priority globally for the first time.
  • AI traffic to DMO sites is now operating at scale: nearly 2 million ChatGPT requests in a single 8-day period.
10Sources Analyzed
6Key Trends
6Recommended Actions
~9 minRead Time

Executive Briefing · May 2026

Watch the monthly briefing

Presented by

Conner Galway

President, eLearningU & Junction Creative Solutions

Junction works with destination marketing organizations across Canada to build stronger teams, sharper strategy, and more effective marketing programs. We deliver world class training at scale through our online learning platform: eLearningU.

In this briefing

  • Why the US-arrivals turnaround changes Q3 planning
  • How DMOs are rewiring measurement from visitation to economic impact
  • What 2 million weekly ChatGPT requests to DMO sites means for your content
  • The IAB just made creators a "core media channel" and what that means for your budget
  • Climate as a booking-window variable: the Canadian shoulder-season opening
02

Consumer Behaviour Insights

Five specific shifts in how Canadian travellers are thinking, searching, and booking, measured against last year's behaviour.

24%
Confidence

Canadian travellers cancelled trips in the past year because of extreme weather

Booking.com's April 2026 research is the first reading where climate shows up as a cancellation variable in the Canadian market rather than a stated preference. The global figure is 31%; Canadians sit slightly below average. The implication for DMOs is operational: marketing weather resilience, communicating real-time conditions, and securing flexible rebooking partnerships are becoming part of the visitor experience promise.

Source: Booking.com Travel & Sustainability Report 2026 (Canadian subset of 32,500-traveller global sample, 35 markets)

+7.3%
Confidence

US-resident trips to Canada in April 2026 versus April 2025

April marked the third consecutive month of YoY growth from the US market, reversing the 2025 narrative. Air arrivals from the US grew 10.8%, automobile arrivals grew 6.1%. The recovery is partial: overseas-resident trips fell 3.1% in the same month. DMOs that paused US-market investment should reconsider their near-term allocation.

Source: Statistics Canada, Leading Indicator of International Arrivals, April 2026 (released May 11)

66%
Confidence

Of DMOs now use AI for content creation; AI for data analysis nearly doubled in one year

Sojern's 350+ DMO survey shows AI adoption moving from experimentation into operations. AI for data analysis jumped from 28% to 51% YoY. Only 9% of DMOs describe their advertising personalization as "advanced." The DMOs setting the pace are using AI for measurement and audience work, not just content production.

Source: Sojern, State of Destination Marketing 2026 (350+ DMOs globally, partners include Destination Canada and Destinations International)

46%
Confidence

Of Canadians plan to actively avoid overcrowded destinations, up 18 points YoY

Canadian travellers are restructuring trip choices around crowd avoidance. 48% plan to travel outside peak season (up 15 points), and 25% will seek cooler destinations. Shoulder season is becoming the prime season for a meaningful slice of the market. DMOs in less-saturated regions, cooler climates, or with strong off-peak product have a real opening. Those in highly seasonal hot destinations now need a deliberate dispersal strategy.

Source: Booking.com Travel & Sustainability Report 2026

−5.5%
Confidence

US visitor numbers fell globally in 2025; the US was the only country among 184 to decline

WTTC's April 20 Economic Impact Research found US inbound visitor spending dropped 4.6% to $176 billion in 2025, while the global tourism sector grew 4.1% in its strongest year on record. North America was the slowest-growing region at 1.0%. Asia-Pacific grew 8.2%, with China's tourism sector contributing $1.75 trillion (+9.9%). For Canadian DMOs, the competitive set has shifted. The US losing overseas market share creates openings for English-speaking destinations positioned as welcoming alternatives.

Source: WTTC Economic Impact Research 2026, sponsored by Chase Travel

03

Industry Stats

The four numbers worth knowing this month, plus two charts that show what's actually moving.

$216.3B
Projected Canadian tourism revenue by 2035
Destination Canada Outlook 2026–2035
67% increase over 2024. Tourism is set to hit the $160B target two years early and contribute 9–10% of Canada's $300B non-US export goal.
+3.5%
YoY increase in total international arrivals, April 2026
Statistics Canada, May 11 release
First YoY increase since January 2025. US arrivals up 7.3%. The structural-decline narrative used through 2025 needs revisiting.
$37B
US creator economy ad spend in 2025
IAB/PwC Internet Advertising Revenue Report
Projected to reach $44B in 2026. The IAB officially named creator content a "core media channel," shifting creator spend from tactical to structural.
2M
ChatGPT requests to DMO websites in 8 days
SimpleView/Granicus via Travel Weekly
AI is already operating at scale on DMO content. The website is now a primary input source for the AI systems travellers increasingly trust.

Where DMOs Are Spending in 2026

Channel adoption among 350+ destination marketers globally. Toggle to overlay 2025 levels. Display advertising dropped from 75% to 45%, TikTok from 49% to 28%. Sojern, State of Destination Marketing 2026.

Canada's Tourism Revenue Trajectory

Actual + forecast, 2024–2030. The current path reaches the $160B target by 2028, two years ahead of the original 2030 Strategy benchmark. Destination Canada, Canadian Tourism Outlook 2026–2035.

04

Recommended Actions

Six moves a DMO executive director can make this quarter, drawn directly from this month's source set.

01

Rewrite your 2026 board narrative on the US market this week

The Evidence

Statistics Canada's April release recorded the third consecutive month of US-resident YoY growth (+7.3%), with air arrivals up 10.8% and auto up 6.1%. This is the first total YoY arrival increase since January 2025.

What Changes In Your Week

Pull the slide where your 2025 strategy described the US decline as structural and update the language in writing before your next board check-in. If you paused US-market spend, model two reallocation scenarios (10% / 25% restoration) for Q3. Don't wait for the next StatsCan release. Boards remember who saw the turn first.

Travel DemandIndustry Economics
02

Audit your top 50 pages for AI-answer readiness before July

The Evidence

SimpleView/Granicus measured ~2M ChatGPT requests to DMO sites in 8 days. 31% of DMOs (Sojern) now expect their site to function as a source of truth for AI answers. BrightEdge logged 58% YoY growth in AI Overview coverage, and 65–85% of ChatGPT prompts have no matching keyword in Semrush.

What Changes In Your Week

Identify your 50 highest-traffic or strategic pages and score each against three real-world LLM questions (neighbourhood feel, what-it's-like-in-late-October, what-locals-do-on-a-Sunday). Where the page doesn't answer in plain prose within 300 words, flag for rewrite. Brand USA's Janette Roush has been explicit: lesser-asked, contextually-specific content is the path. Scope a sprint before Q3 planning closes.

AI & TechnologySEO & Search
03

Move at least one campaign budget line from awareness to economic-impact measurement this quarter

The Evidence

Sojern's 350+ DMO survey shows economic impact has overtaken visitation as the top strategic priority. Awareness as a primary focus dropped from 59% to 25% globally in a single year. 51% of North American DMOs now focus primarily on mid- and lower-funnel activity; conversions as a stated goal jumped from 15% to 31%.

What Changes In Your Week

Look at your current campaign mix and identify one line item still measured on reach or impressions. Convert it to a measurable economic-impact KPI: booking starts attributed, partner-conversion lift, average visitor spend in a tracked corridor. You don't need to rebuild the whole measurement stack this quarter; you need one campaign that proves the new model to your board.

Industry EconomicsPaid Advertising
04

Build your shoulder-season pitch around climate, not just price

The Evidence

Booking.com's April research found 46% of Canadians plan to avoid overcrowded destinations (up 18 points YoY), 48% plan to travel outside peak season (up 15 points), and 25% are seeking cooler destinations. 74% now consider extreme weather risk when choosing where to go, and 78% factor it into when to travel.

What Changes In Your Week

Brief your content and paid-media teams that the shoulder-season message is no longer "save money, beat the crowds" but "travel reliably, travel cooler, travel with space." If you're cooler-climate or low-density, lead with it. If you're a peak-summer destination, build a dispersal narrative and put measurable media weight behind it before fall booking decisions close.

Consumer BehaviourSustainability
05

Lock in a 2026 creator line item, treated like media rather than partnerships

The Evidence

The IAB/PwC report classified creator content as a "core media channel" for the first time. US creator spend hit $37B in 2025 and is projected at $44B in 2026. Social commands 40% of all US digital spend at $117.7B. DataReportal confirms social platforms have overtaken search and TV as the leading brand-discovery channel for the 16–34 age group.

What Changes In Your Week

If your 2026 budget still has creators as a one-off campaign expense or partnership cost, restructure it as a recurring media line with defined monthly or quarterly spend, performance metrics, and an always-on micro/affiliate component. The IAB reclassification gives you the language to defend that line to your finance team or board.

Social MediaPaid Advertising
06

Reposition Canada's welcome story for the overseas markets the US is losing

The Evidence

WTTC reported the US was the only country of 184 to see inbound visitor spending decline in 2025 (-4.6% to $176B), while global tourism grew 4.1%, its strongest year on record. Asia-Pacific grew 8.2%. Destination Canada's outlook projects overseas markets at 9.8% CAGR through 2035 vs 5.3% for the US. April's StatsCan release also showed overseas trips to Canada softening (-3.1% YoY).

What Changes In Your Week

This is a both/and: the overseas opportunity is structurally larger than ever, but April's number is a warning that the market doesn't come automatically. Pick one or two priority overseas markets where the US is losing share (UK, Germany, South Korea, Australia), and brief your team on what your "welcoming, reliable, English-speaking alternative" message looks like in-market by end of June. Coordinate with Destination Canada on co-funded executions.

Travel DemandIndustry Economics
05

Recommended Reading

The ten sources synthesized into this month's report. Filter by category or open the original.

Destination Canada & Tourism Economics

Canadian Tourism Outlook 2026–2035

Industry Economics

Decade-long forecast projecting $216.3B by 2035, with overseas markets at 9.8% CAGR and tourism contributing 9–10% of Canada's non-US export goal.

Read Report

Booking.com

Travel & Sustainability Report 2026

Sustainability

11th annual report based on 32,500 travellers in 35 markets, including 1,000 Canadians. Extreme weather appears as a primary booking variable for the first time.

Read Report

Statistics Canada

Leading Indicator of International Arrivals, April 2026

Travel Demand

First YoY increase in international arrivals since January 2025. US trips +7.3%; overseas trips -3.1%.

Read Report

WTTC, sponsored by Chase Travel

Economic Impact Research 2026

Industry Economics

Global tourism's strongest year on record at 4.1% growth, but the US was the only country among 184 to see inbound spending decline.

Read Report

IAB / PwC

Internet Advertising Revenue Report 2025

Paid Advertising

Creator marketing classified as a core media channel for the first time. Digital ad spend +13.9% to $294.6B; creator economy $37B → $44B; social = 40% of digital.

Read Report

Sojern

State of Destination Marketing 2026

Industry Economics

350+ DMOs surveyed, with partners including Destination Canada, DI, Brand USA, ETC. Economic impact is now the top strategic priority above visitation.

Read Report

Travel Weekly

Destinations Are in a High-Stakes Game with AI

AI & Technology

Reported feature on how DMOs are responding to AI search disruption. Includes the SimpleView/Granicus 2M-requests data and Brand USA's operational guidance.

Read Report

PhocusWire

DMOs Shift Toward Destination-as-a-Service Model in AI Era

AI & Technology

Industry-trade framing of DMOs as structured travel providers for the AI ecosystem.

Read Report

DataReportal

Digital 2026 Mid-Year Global Update

Social Media

8.28B global population. Social platforms now lead brand discovery for ages 16–34. Includes a Digital 2026: Canada companion report.

Read Report

Position Digital

150+ AI SEO Statistics (Updated April 2026)

SEO & Search

Compiles April Semrush, Ahrefs, BrightEdge data on AI search behaviour. ChatGPT search feature triggers on 34.5% of queries; 65–85% of prompts have no matching Semrush keyword.

Read Report
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