Monthly Intelligence Report for Canadian DMO Leaders

Tourism Industry ScanApril 2026

The essential monthly briefing for executive directors and senior leaders at Canadian destination marketing organizations. This edition synthesizes 14 industry reports into intelligence you can act on now.

14Sources Analyzed
6Key Trends
6Recommended Actions
~8Min Read Time

Executive Briefing · April 2026

Watch the monthly briefing

Presented by

Conner Galway

President, eLearningU & Junction Creative Solutions

Junction works with destination marketing organizations across Canada to build stronger teams, sharper strategy, and more effective marketing programs. We deliver world class training at scale through our online learning platform: eLearningU.

In this briefing

  • Why Canadian demand is strong and what to do about it
  • How tourism is driving our economy
  • The shifting role of DMOs in 2026
  • How AI is reshaping travel discovery
02

Consumer Behaviour Insights

How travelers are thinking, searching, booking, and behaving differently right now, drawn directly from primary research across the source set.

68%

Overtourism concern is now reshaping where travelers choose to go

In 2025, 68% of travelers said they would avoid a destination due to overcrowding, a seven-point increase from 2024, suggesting many have experienced the effects firsthand. The biggest concerns driving avoidance are high tourist volumes (up 14 points year-over-year) and insufficient amenities (up 12 points). Travelers are backing tangible management solutions: 46% support off-peak travel incentives (up 6 points), and support for timed entry systems has nearly doubled to 44%. For Canadian DMOs, destinations that proactively communicate crowd management and seasonal dispersal programs will capture quality travelers actively seeking less-crowded alternatives.

Simon-Kucher Global Travel Trends 2026 (10,000+ travelers, 10 markets)

↓11%

US arrivals dropped sharply in April 2025 while other markets grew

American visitors to Canada dropped 11% in April 2025 versus the same month in 2024, with land border crossings down 14% and bus arrivals down 29%. Year-to-date US arrivals are tracking 3% below 2024 levels. This is the most significant near-term demand signal in the source set, and it arrives while several other markets are growing: UK up 16%, Mexico up 23%, South Korea up 5%, Australia up 6%, China up 1%. The picture is not sector-wide decline. It is a geopolitically-driven reallocation of inbound demand that rewards DMOs with diversified source market strategies.

Destination Canada Monthly Overnight Arrivals April 2025 (Statistics Canada)

63%

Travelers will pay a premium for room attributes they actually want

63% of travelers say they are willing to pay above the standard room rate for specific room attributes, a shift from generic categories toward preference-driven personalization. 12% of Gen Z travelers would pay up to 25% more for gaming or premium entertainment in-room, while 17% of US business travelers would pay up to 20% more for in-room business services. Amadeus's 2025 Travel Dreams Survey found this "Pick 'n' Stay" behaviour accelerating as hotel tech enables preferences to be captured and priced at booking. Accommodation partners adopting personalization tools will drive higher RevPAR and better visitor satisfaction scores, both of which directly affect destination competitiveness.

Amadeus Insights Travel Trends 2026, Travel Dreams Survey (6,000 travelers, 2025)

$37.1B

The creator economy is a primary distribution channel in 2026

There is a projected $37.1 billion in US annual creator economy ad spend in 2026, with Goldman Sachs estimating the global creator economy will reach $480 billion by 2027. 61% of marketers plan to increase their investment in creator content this year. Creator content generates 10x more shares on TikTok than brand content, and 69% of marketers report influencer-generated content outperforms branded content. For DMOs, this isn't just about influencer trips. It's about building a systematic local creator pipeline. Brands posting two to four times per week using intentional creator and UGC content consistently outperform high-volume brand-posting strategies, with TikTok engagement running 63% higher for moderate posters.

CrowdRiff Creator Trends Report 2026; Dash Social New Rules of Social Discovery and Distribution

80%+

Canadians remain strongly supportive of tourism, well above the global average

Destination Canada's Wealth and Wellbeing Index reports that public approval of tourism's contribution to communities has remained above 80% across all reporting periods. Canada's General Sentiment Towards Tourism score is 62, against a global benchmark of 44. The Tourism Growth Support Index sits at 58 (benchmark: 55), and the Tourismphobia Index is just 3 (benchmark: 5). These figures give Canadian DMOs a stronger social license to grow than most of their global counterparts. This support is not unconditional: the Resident Consideration Index (18 vs. a benchmark of 27) signals that residents feel tourism policy does not always account for their interests, pointing to a meaningful engagement gap to address.

Destination Canada Tourism Wealth and Wellbeing Index (Resident Sentiment Index)

03

Industry Stats

The most compelling quantitative data from the source set, including hero statistics and two data visualizations.

$27.3B
Canadian Tourism Revenue, Q4 2024
Destination Canada / Statistics Canada
For the third consecutive year, total tourism spending surpassed pre-pandemic levels at 124% of Q4 2019, with domestic at 127% and international at 116%.
↓7%
Total Overnight Arrivals, April 2025 vs. April 2024
Destination Canada / Statistics Canada
The most current arrivals data signals geopolitical headwinds hitting real visitor volumes, with the US down 11% and year-to-date arrivals running 5% below 2024.
18%
Travelers Using AI for Trip Planning, 2025
Amadeus Connected Journeys Survey, 2025
Up from 11% in 2024, a 64% year-on-year increase. DMOs not optimizing for AI discoverability will become structurally invisible to the fastest-growing traveler segments.
88%
Marketers Who Believe AI Is Living Up to the Hype, 2025
Smartly Digital Advertising Trends 2026
Up from 80% in 2024. With 95% using AI for creative generation or optimization, the efficiency gap between AI-enabled and traditional programs will compound rapidly.

Platform Investment Priorities for Brands in 2026

% of brands investing more resources into each platform · Sprout Social, 1,200 marketers

Canadian Tourism Revenue Recovery

Q4 each year as % of Q4 2019 baseline · Destination Canada / Statistics Canada

04

Recommended Actions

Six specific, implementable actions for DMO executive directors, grounded in the data from this month's source set.

01

Audit your content and data infrastructure for AI discoverability now.

Generative AI trip planning grew 64% in a single year and is now used by 18% of all travelers, with over 60% of Gen Z and Millennials already using AI for inspiration and planning. If your destination's website content is outdated, poorly structured, or not indexed by AI tools, you are invisible to the highest-growth traveler segments before they ever reach a search engine. Conduct an immediate audit of your destination content for accuracy, freshness, and structured data markup. Then explore Model Context Protocol readiness so AI agents like ChatGPT and Perplexity can surface your destination's real-time pricing, events, and availability directly in their responses.

AI & TechnologySEO & Search
02

Accelerate overseas market development. Treat the US decline as a structural signal, not a temporary dip.

April 2025 arrivals data shows US visitors down 11%, with land crossings down 14% and year-to-date arrivals tracking 5% below 2024. Meanwhile, the UK is up 16%, Mexico up 23%, South Korea up 5%, and Australia up 6% for the same month. This is not a blip. It reflects a durable shift in travel sentiment that DMOs cannot wait out. Identify your top two or three growth overseas markets, review your current investment in those markets, and make the case to your board for reallocation. The diversified DMOs will weather 2025 far better than those still anchored to a single source market.

Industry EconomicsTravel Demand
03

Shift your social media KPIs from follower growth to reach quality and content resonance, then restructure your posting calendar accordingly.

By end of 2025, 58% of TikTok views and 49% of Instagram views came from non-followers. Algorithms reward relevance signals like hover time, rewatches, and pauses rather than audience size. Brands posting two to four times per week generate 13% higher engagement on Instagram and 63% higher on TikTok than high-volume posters. Stop measuring success by follower count. Set new benchmarks around non-follower reach, watch time, and saves. Cut posting frequency if it means improving creative quality. Build a local creator pipeline: creator content generates 10x more TikTok shares than brand content, and the projected $37.1 billion creator economy ad spend in 2026 signals where the industry is heading.

Social Media
04

Introduce or expand flexible booking incentives to capture visitors in the compressed booking window.

Nearly 70% of travelers now book within two months of departure, with close to 50% of Gen Z and Millennials confirming within four weeks. The top incentive to book earlier is an early booking discount (59%), followed by flexible cancellation (41%) and no-cancellation fees (33%). Work with your accommodation and experience partners to develop and promote a visible flexible booking program. Frame it in your marketing as a conversion offer, not as a policy detail buried in fine print. This is especially important for international visitors, where the booking window is even tighter in Asian and Middle Eastern source markets.

Consumer BehaviourTravel Demand
05

Inventory your destination's cultural IP pipeline and build a content program around it before the demand surge arrives.

Amadeus data shows international bookings to Alberta up 20% for H1 2026, with EU27 bookings up 47%, driven directly by HBO's The Last of Us filming there. Alberta hotel ADRs climbed from $137.50 to $148.63 between 2023 and 2025 in direct correlation with the show's release cycle. This is a repeatable playbook, not a one-off. Identify what TV, film, gaming, or cultural content is set in, filmed in, or associated with your destination. Then build a content and creator strategy around those IP connections before competitors claim the narrative. The destinations winning on pop culture tourism are moving 12 to 18 months ahead of the demand curve, not reacting to it.

Social MediaConsumer Behaviour
06

Use your community's strong support for tourism as a strategic asset, but close the resident consideration gap before it erodes.

Canada's General Sentiment Towards Tourism score is 62, well above the global benchmark of 44. Canadians support tourism growth at rates that most destination managers globally would envy. However, the Resident Consideration Index sits at 18 against a benchmark of 27, meaning residents do not feel that tourism policy accounts for their interests. This gap is manageable now, but left unaddressed it will compress your social license to grow. Launch or refresh a resident engagement program that demonstrates how tourism investment directly benefits the community through infrastructure, employment, and cultural funding, and make that case visibly and regularly.

Consumer BehaviourSustainability
05

Go Deeper

All 14 source reports analyzed for this edition, with links, descriptions, and category tags. Filter by topic.

Destination Canada / Statistics Canada

Monthly Overnight Arrivals April 2025

Travel Demand

Single-page infographic tracking overnight arrivals to Canada by market and mode of entry for April 2025, including year-to-date comparisons against 2024.

Destination Canada

Tourism Enables Prosperity Across Canada

Industry Economics

Overview of tourism's macroeconomic contribution to Canada including GDP, revenue, employment, exports, and government revenue against pre-pandemic benchmarks.

Destination Canada / Resonance Consultancy

Tourism Wealth and Wellbeing Index

Industry Economics

Comprehensive measurement framework evaluating Canadian tourism across six dimensions: Economy, Employment, Enablement, Environment, Engagement, and Experience.

Simon-Kucher & Partners

Global Travel Trends 2026 Report

Consumer Behaviour

Survey of 10,000+ travelers across 10 markets covering booking behaviour, AI adoption, social media influence, wellness travel, overtourism, sustainability, and loyalty.

Amadeus / Globetrender

Travel Trends 2026

AI & Technology

Six emerging travel trends for 2026 including pet travel, AI trip planning, point-to-point aviation, pop culture tourism, hotel personalization, and innovation tourism.

Expedia Group / Censuswide

Future of Business Travel Report 2026

Industry Economics

Survey of 214 senior travel management company leaders across 10 markets examining expectations, confidence gaps, technology investment, and growth priorities in business travel.

Expedia Group / Phocuswright / Inntopia

Summit Seekers: Mountain Traveler Research 2025

Consumer Behaviour

Primary research on US mountain traveler demographics, booking habits, spending patterns, and seasonal preferences, including Canada as a top international destination.

Hootsuite / Talkwalker

Social Media Trends 2026

Social Media

18 social media trends for 2026 covering algorithm evolution, AI content, social search, creator economics, platform-specific strategies, and audience intelligence.

Mews

Metrics That Matter

AI & Technology

Hospitality-focused guide to next-generation performance metrics covering operational efficiency, revenue beyond rooms, and portfolio management for modern hotels.

Sprout Social

2026 Social Media Content Strategy Report

Social Media

Survey of 2,300+ consumers and 1,200 marketers on platform preferences, content performance, AI adoption, and brand strategy across all major social networks.

Dash Social

The New Rules of Social Discovery and Distribution

Social Media

Data-driven analysis of how social reach, creative quality, UGC, and posting frequency affect performance on Instagram and TikTok in 2025 and 2026.

CrowdRiff

2026 Creator Trends Report

Social Media

Analysis of the creator economy's growth, the shift toward nano and micro creators, platform-by-platform performance, and video workflow integration for destination marketers.

Destinations International

Crisis Communications Handbook

Policy & Regulation

Practical guide for DMOs on building and executing crisis communications plans, including protocols, worksheets, holding statement templates, and case studies.

Smartly / Reach3 Insights

Digital Advertising Trends 2026

Paid Advertising

Survey of 450 marketers spending $5M+ in paid media on AI adoption, cross-channel strategy, video investment, predictive advertising, and creative efficiency in 2025 and 2026.